Exchanges and returns
If the style or size does not fit, contact us and we will help.
- 1
Tell us about the return
Send the manager your order number and the reason for the exchange or return.
- 2
Keep the item in saleable condition
The item must be unworn, unwashed, free of foreign odors and have its labels attached.
- 3
Return the item
The manager will arrange collection or shipping and explain the next steps.
Terms and time limits apply in accordance with the laws of the Republic of Kazakhstan. Statutory exchange and return restrictions may apply.