Public offer
Key terms for purchasing goods remotely from INAE.
1. General terms
Information on the site is an invitation to place an order. An order is accepted after a manager confirms availability, price, delivery and payment method.
2. Product and price
Descriptions, photos and prices are shown on each product page. Screen settings may slightly affect how colors appear.
3. Placing an order
The customer provides accurate contact details. Orders can be placed on the site or through WhatsApp. Creating an account is optional.
4. Payment and delivery
Available payment methods and current delivery terms are published on the Delivery and payment page and confirmed by a manager.
5. Exchanges and returns
Exchanges and returns are handled under the laws of the Republic of Kazakhstan and the terms published on the relevant page.
6. Contact
For order questions, customers can use the phone number or WhatsApp listed on the Contact page.